Terms of service
Special Instructions
Style Adjustments Once you leave the salon, we are not responsible for any changes to your style. If you would like to make adjustments within 5 days of your appointment, a $50 modification fee will apply. Requests made after 7 days require booking a new full-service appointment. Please let us know before leaving your appointment if you are not 100% satisfied, so we can make immediate adjustments. Tardiness If you are running late, we will assess whether we can still honor your appointment. To keep our schedule running smoothly and respect all clients’ time, chronic tardiness may result in limited access to online booking or refusal of service. We reserve the right to decline service in such cases. Electronic Device & Headphone Policy To maintain a relaxing environment, please bring headphones if you plan to use electronic devices. Business or professional meetings should be scheduled outside of your appointment time. If a meeting is unavoidable, please inform your stylist in advance
Appointment Cancellation Policy
We understand that sometimes things come up and you may need to cancel your service. If you need to cancel, please let us know as soon as possible. We require at least 24 hours notice for cancellations. If you cancel with less than 24 hours notice, you may be subject to a cancellation fee.
Class Cancellation Policy
Once purchased, all classes are non-refundable. However, if you provide us with at least 24 hours' notice before the scheduled class, you may use the purchase as a credit towards a future class. Thank you for understanding our policy.